PlayStation Is Reducing Its Customer Support On Twitter

PlayStation is removing direct support via Twitter starting August 1st. Instead, those who need help will have to browse support websites in lieu of direct messaging on Twitter.

The announcement was made on the official @AskPlayStation Twitter account and included links to various support sites including the official PlayStation Support Youtube channel.

Contacting an actual human is still possible through the support websites, but Sony would rather you search for any existing solutions before contacting PlayStation Support directly. Also, some functions such as requesting a refund and resetting a password are mostly automated.

Sony didn't elaborate on why it was downsizing its Twitter support.

The PlayStation 5 has had its share of problems since launching in 2020, including system crashes, errors, and connectivity problems. Sony's customer support reduction will make it all the more difficult for players to find remedies in the case that their PS5 goes on the fritz.

Meanwhile, Sony has been plenty busy elsewhere, closing its deal to acquire Bungie while also making significant investments in the esports space. PlayStation's next big console exclusive is Stray, which we rewarded an 8 in our recent review.

David Matthews is a freelance writer specializing in consumer tech and gaming. He also strongly believes that sugar does not go in grits. Follow him on Twitter @packetstealer

PlayStation Is Reducing Its Customer Support On Twitter

PlayStation is removing direct support via Twitter starting August 1st. Instead, those who need help will have to browse support websites in lieu of direct messaging on Twitter.

The announcement was made on the official @AskPlayStation Twitter account and included links to various support sites including the official PlayStation Support Youtube channel.

Contacting an actual human is still possible through the support websites, but Sony would rather you search for any existing solutions before contacting PlayStation Support directly. Also, some functions such as requesting a refund and resetting a password are mostly automated.

Sony didn't elaborate on why it was downsizing its Twitter support.

The PlayStation 5 has had its share of problems since launching in 2020, including system crashes, errors, and connectivity problems. Sony's customer support reduction will make it all the more difficult for players to find remedies in the case that their PS5 goes on the fritz.

Meanwhile, Sony has been plenty busy elsewhere, closing its deal to acquire Bungie while also making significant investments in the esports space. PlayStation's next big console exclusive is Stray, which we rewarded an 8 in our recent review.

David Matthews is a freelance writer specializing in consumer tech and gaming. He also strongly believes that sugar does not go in grits. Follow him on Twitter @packetstealer

PlayStation Acquires Esports Platform Repeat.gg

Sony Interactive Entertainment is acquiring Repeat.gg, an esports technology platform as its amibitions in the space continue to grow.

Repeat.gg is one of biggest esports tournament platforms in the world and it helps users compete for cash prizes across online games. Furthermore, it organizes asynchronous esports tournaments that allow players to compete in games even if they aren't online at the same time.

The company can automatically keep track of players' in-game statistics and will award them based on their performance. Repeat.gg shared the news in a blog, saying it has always focused on "Esports for Everyone" and doesn't plan on stopping that mission anytime soon. So why did it agree to an acquisition?

"We will have access to more resources, game titles and technology, which will allow us to grow the team to push Repeat in directions that we had never thought would be possible," Repeat.gg's Jeff Shull wrote. "This will allow us to grow Repeat significantly over the next couple of years with plenty of new features, continuing our mission to become synonymous with esports by creating a home where everyone has a chance to compete and win."

Despite being acquired by PlayStation, Repeat.gg still plans to support "PC, mobile, and other consoles alongside PlayStation."

Since its founding, Repeat.gg has hosted over 100,000 tournaments with more than 2.3 million participants. PlayStation, clearly, is very excited about adding this experience to its team.

"At PlayStation, our vision for esports has always been about breaking down barriers for gamers to compete at all levels," Steven Roberts, vice president of global competitive gaming at Sony Interactive Entertainment, said to GamesIndustry.biz. "Together with the talented Repeat.gg team, we're excited to explore more ways for players to engage in competitive gaming and expand the breadth of our esports offerings. This is just the start of our journey and we look forward to sharing more updates with our community in the future."

This is another step forward into the esports game for PlayStation and follows its acquisition of the Evolution Championship Series, the world's largest fighting game tournament. It also follows the news that PlayStation's deal to acquire Destiny developer Bungie has been completed.

Have a tip for us? Want to discuss a possible story? Please send an email to newstips@ign.com.

Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst and on Twitch.

PlayStation Acquires Esports Platform Repeat.gg

Sony Interactive Entertainment is acquiring Repeat.gg, an esports technology platform as its amibitions in the space continue to grow.

Repeat.gg is one of biggest esports tournament platforms in the world and it helps users compete for cash prizes across online games. Furthermore, it organizes asynchronous esports tournaments that allow players to compete in games even if they aren't online at the same time.

The company can automatically keep track of players' in-game statistics and will award them based on their performance. Repeat.gg shared the news in a blog, saying it has always focused on "Esports for Everyone" and doesn't plan on stopping that mission anytime soon. So why did it agree to an acquisition?

"We will have access to more resources, game titles and technology, which will allow us to grow the team to push Repeat in directions that we had never thought would be possible," Repeat.gg's Jeff Shull wrote. "This will allow us to grow Repeat significantly over the next couple of years with plenty of new features, continuing our mission to become synonymous with esports by creating a home where everyone has a chance to compete and win."

Despite being acquired by PlayStation, Repeat.gg still plans to support "PC, mobile, and other consoles alongside PlayStation."

Since its founding, Repeat.gg has hosted over 100,000 tournaments with more than 2.3 million participants. PlayStation, clearly, is very excited about adding this experience to its team.

"At PlayStation, our vision for esports has always been about breaking down barriers for gamers to compete at all levels," Steven Roberts, vice president of global competitive gaming at Sony Interactive Entertainment, said to GamesIndustry.biz. "Together with the talented Repeat.gg team, we're excited to explore more ways for players to engage in competitive gaming and expand the breadth of our esports offerings. This is just the start of our journey and we look forward to sharing more updates with our community in the future."

This is another step forward into the esports game for PlayStation and follows its acquisition of the Evolution Championship Series, the world's largest fighting game tournament. It also follows the news that PlayStation's deal to acquire Destiny developer Bungie has been completed.

Have a tip for us? Want to discuss a possible story? Please send an email to newstips@ign.com.

Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst and on Twitch.

Xbox’s Grounded Is Getting Its Own Animated Series

Grounded is joining the growing list of video games that are getting television and movie adaptations. Deadline reports that a Grounded animated series in the works from developer Obsidian Entertainment, Xbox, Waterproof Studios/SC Productions, Kinetic Media and Bardel Entertainment.

Developed by Obsidian, Grounded is an online cooperative multiplayer game that focuses on kids who have been shrunken down to the size of insects. The kids have to work together to survive all of the horrors found in the backyard, including spiders, ants, and other creatures. The game has been in early access for years, and is finally getting a 1.0 release this September.

The report says the series will exist in the same universe as the game, following four friends that discover shrinking technology that makes them two inches tall. While fighting to survive the backyard, they also uncover a corportate conspiracy threatening their home town.

Star Wars: The Clone Wars writer Brent Friedman is attached to the adaptation. Brien Goodrich, who has previously worked on the Halo video game series, is set to direct.

Grounded marks another adaptation of an Xbox property, joining the likes of this year's Halo television show, which is already renewed for a second season. As for other properties owned by Microsoft, we know there are adaptations in the works for Minecraft, Fallout, and more.

Beyond Xbox properties, HBO is developing a Last of Us television series, and a Horizon series is in the works for Netflix. For more, you can check out our list of all upcoming video game movies and TV shows.

Logan Plant is a freelance writer for IGN. You can find him on Twitter @LoganJPlant.

Xbox’s Grounded Is Getting Its Own Animated Series

Grounded is joining the growing list of video games that are getting television and movie adaptations. Deadline reports that a Grounded animated series in the works from developer Obsidian Entertainment, Xbox, Waterproof Studios/SC Productions, Kinetic Media and Bardel Entertainment.

Developed by Obsidian, Grounded is an online cooperative multiplayer game that focuses on kids who have been shrunken down to the size of insects. The kids have to work together to survive all of the horrors found in the backyard, including spiders, ants, and other creatures. The game has been in early access for years, and is finally getting a 1.0 release this September.

The report says the series will exist in the same universe as the game, following four friends that discover shrinking technology that makes them two inches tall. While fighting to survive the backyard, they also uncover a corportate conspiracy threatening their home town.

Star Wars: The Clone Wars writer Brent Friedman is attached to the adaptation. Brien Goodrich, who has previously worked on the Halo video game series, is set to direct.

Grounded marks another adaptation of an Xbox property, joining the likes of this year's Halo television show, which is already renewed for a second season. As for other properties owned by Microsoft, we know there are adaptations in the works for Minecraft, Fallout, and more.

Beyond Xbox properties, HBO is developing a Last of Us television series, and a Horizon series is in the works for Netflix. For more, you can check out our list of all upcoming video game movies and TV shows.

Logan Plant is a freelance writer for IGN. You can find him on Twitter @LoganJPlant.

Peter Dinklage Joins New Hunger Games Movie As Dean Of the Academy

Four-time Emmy Award winner Peter Dinklage of Game of Thrones fame has been officially cast in The Hunger Games: The Ballad of Songbirds and Snakes as Casca Highbottom, the dean of the Academy.

The casting was announced by Nathan Kahane, president of Lionsgate's Motion Picture Group, confirming that Dinklage would be joining Tom Blyth's young Coriolanus Snow and Rachel Zegler's tribute Lucy Gray Baird.

"Dean Highbottom is one of the most powerful people in Snow’s life," director Francis Lawrence said. "As the austere and vindictive face of the games, he sets the rules that will determine every aspect of Coriolanus’s fate. I’m thrilled that Peter will be bringing him to life.”

Casca was first seen in Suzanne Collins' The Ballad of Songbirds and Snakes, which serves as a prequel to The Hunger Games trilogy, and he helped start the Hunger Games and would become the public face of the event.

Dinklage won four Emmy Awards for his portrayal as Tyrion Lannister on Game of Thrones and was nominated for another four. He was most recently seen in Paul Dektor's American Dreamer and Joe Wright's Cyrano.

He is set to appear in The Toxic Avenger with Kevin Bacon and Jacob Tremblay, Brothers with Josh Brolin and Brendan Fraser, and She Came to Me with Anne Hathaway and Marisa Tomei.

Dinklage also recently explained why he thinks the upcoming remake of Disney's Snow White and the Seven Dwarfs is such a bad idea. The Ballad of Songbirds and Snakes will be released in theaters on November 17, 2023. For more, check out how the Hunger Games prequel will differ from the original movies.

Have a tip for us? Want to discuss a possible story? Please send an email to newstips@ign.com.

Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst and on Twitch.

Peter Dinklage Joins New Hunger Games Movie As Dean Of the Academy

Four-time Emmy Award winner Peter Dinklage of Game of Thrones fame has been officially cast in The Hunger Games: The Ballad of Songbirds and Snakes as Casca Highbottom, the dean of the Academy.

The casting was announced by Nathan Kahane, president of Lionsgate's Motion Picture Group, confirming that Dinklage would be joining Tom Blyth's young Coriolanus Snow and Rachel Zegler's tribute Lucy Gray Baird.

"Dean Highbottom is one of the most powerful people in Snow’s life," director Francis Lawrence said. "As the austere and vindictive face of the games, he sets the rules that will determine every aspect of Coriolanus’s fate. I’m thrilled that Peter will be bringing him to life.”

Casca was first seen in Suzanne Collins' The Ballad of Songbirds and Snakes, which serves as a prequel to The Hunger Games trilogy, and he helped start the Hunger Games and would become the public face of the event.

Dinklage won four Emmy Awards for his portrayal as Tyrion Lannister on Game of Thrones and was nominated for another four. He was most recently seen in Paul Dektor's American Dreamer and Joe Wright's Cyrano.

He is set to appear in The Toxic Avenger with Kevin Bacon and Jacob Tremblay, Brothers with Josh Brolin and Brendan Fraser, and She Came to Me with Anne Hathaway and Marisa Tomei.

Dinklage also recently explained why he thinks the upcoming remake of Disney's Snow White and the Seven Dwarfs is such a bad idea. The Ballad of Songbirds and Snakes will be released in theaters on November 17, 2023. For more, check out how the Hunger Games prequel will differ from the original movies.

Have a tip for us? Want to discuss a possible story? Please send an email to newstips@ign.com.

Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst and on Twitch.

Netflix Reportedly ‘Very Deep’ Into Development On More Fear Street Movies

Netflix is planning to return to Fear Street with a bunch of new movies. During an interview with Yahoo! Entertainment, author R.L Stine lifted the lid on ‘rumors’ that Netflix will be heading back to Shadyside.

“I hear rumors about more Fear Street movies for Netflix, because the first ones did so well last summer,” he revealed. “Those films kind of shocked me, because they were all R-rated, and I've never done anything R-rated! All those teenagers were getting slashed. I was like, ‘Suddenly, I have a slasher movie!’”

The hit Netflix films were based on R.L. Stine’s Fear Street novels and tell the story of a group of teenagers who set out to break a curse that’s been looming over their town for hundreds of years.

Fear Street Part One: 1994 debuted in July 2021, with Fear Street Part Two: 1978 released the following week and Fear Street Part Three: 1666 released the week after. Now, it sounds as though there might be a part four… and the folks at Bloody Disgusting” seemingly confirm the rumors that it's "deep in development."

This wouldn’t be the first time we’ve heard rumors about Fear Street heading back to our screens, and even director Leigh Janiak thinks the series has got legs.

“One of the things that I talked about before I was hired was that we have a potential here to create a horror Marvel [Cinematic Universe], where you can have slasher killers from lots of different eras,” she explained. “You have the canon of our main mythology that's built around the fact that the devil lives in Shadyside, so there's also room for everything else.”

Fear Street: Part One 1994 revealed the horror of the town's 300-year-old curse, while Part Two: 1978 explored the town’s witchy history. Part Three took audiences back to where the story truly began… but it seems there’s plenty of story left to tell. After all, the third film did end on a cliffhanger.

IGN’s own review called Fear Street Part One: 1994 “a film rich with character, world-building, Easter eggs, and scares. Horror fans will be grinning over a visual allusion, then be pulled to the edge of their seat by this slaughter-packed adventure, then catch themselves screaming at a harrowingly portrayed murder. Those who aren’t in the club may not understand its dark allure. But for the rest of us, Janiak delivers top-notch horror that relishes teen angst, terror, and the unadulterated thrills of Fear Street. And this is just the start…”

The first film even made our own list of the best horror films of 2021.

Ryan Leston is an entertainment journalist and film critic for IGN. You can follow him on Twitter.

Netflix Reportedly ‘Very Deep’ Into Development On More Fear Street Movies

Netflix is planning to return to Fear Street with a bunch of new movies. During an interview with Yahoo! Entertainment, author R.L Stine lifted the lid on ‘rumors’ that Netflix will be heading back to Shadyside.

“I hear rumors about more Fear Street movies for Netflix, because the first ones did so well last summer,” he revealed. “Those films kind of shocked me, because they were all R-rated, and I've never done anything R-rated! All those teenagers were getting slashed. I was like, ‘Suddenly, I have a slasher movie!’”

The hit Netflix films were based on R.L. Stine’s Fear Street novels and tell the story of a group of teenagers who set out to break a curse that’s been looming over their town for hundreds of years.

Fear Street Part One: 1994 debuted in July 2021, with Fear Street Part Two: 1978 released the following week and Fear Street Part Three: 1666 released the week after. Now, it sounds as though there might be a part four… and the folks at Bloody Disgusting” seemingly confirm the rumors that it's "deep in development."

This wouldn’t be the first time we’ve heard rumors about Fear Street heading back to our screens, and even director Leigh Janiak thinks the series has got legs.

“One of the things that I talked about before I was hired was that we have a potential here to create a horror Marvel [Cinematic Universe], where you can have slasher killers from lots of different eras,” she explained. “You have the canon of our main mythology that's built around the fact that the devil lives in Shadyside, so there's also room for everything else.”

Fear Street: Part One 1994 revealed the horror of the town's 300-year-old curse, while Part Two: 1978 explored the town’s witchy history. Part Three took audiences back to where the story truly began… but it seems there’s plenty of story left to tell. After all, the third film did end on a cliffhanger.

IGN’s own review called Fear Street Part One: 1994 “a film rich with character, world-building, Easter eggs, and scares. Horror fans will be grinning over a visual allusion, then be pulled to the edge of their seat by this slaughter-packed adventure, then catch themselves screaming at a harrowingly portrayed murder. Those who aren’t in the club may not understand its dark allure. But for the rest of us, Janiak delivers top-notch horror that relishes teen angst, terror, and the unadulterated thrills of Fear Street. And this is just the start…”

The first film even made our own list of the best horror films of 2021.

Ryan Leston is an entertainment journalist and film critic for IGN. You can follow him on Twitter.